Details you share with us
Our trial and contact forms ask for your name, the device you use and a short message. Leaving an email address or WhatsApp number for our reply is optional. The IP address of each form submission is recorded to help block spam.
When you order on WhatsApp, we see the name and number shown on your WhatsApp profile and the plan you choose. Payments go through the provider you select, and we do not keep card or bank details at any point.
How the information is used
We use your details only to create your account, send your login, solve problems, answer questions and to send a reminder as a plan nears its end. Personal data is never sold, rented or exchanged.
Analytics and cookies on this site
To learn which pages are useful, the website uses privacy-friendly analytics that count visits without creating advertising profiles. No advertising cookies are placed. If you block analytics in your browser, every part of the site still works.
Retention periods
Account records are kept while your subscription is active and for 12 months after it ends, so returning customers can use the same login. After that they are removed. Anything submitted through the site forms is wiped after 90 days.
Your rights over your data
You may ask which data we hold about you, ask for corrections, or ask for deletion. Send your request on WhatsApp at +212 772 096 856 or use the form on the contact page. We reply within 30 days.
Security measures
The website is served over HTTPS, and stored records are open only to the support team. Logins are sent inside your private WhatsApp conversation. Please keep them to yourself, because anyone who has them can use your connections. Our terms of service describe what happens if a login is shared publicly.
Questions about this policy: message us on WhatsApp +212 772 096 856 or use the contact page.